no , wondrmart contract with multiple payment provider like paymob payment third part to collect and transferred to us without any action from our side.
Yes, it is preferred that you first educate your customer and tell them how to place the order, how to change the order, and how to return it as well. You have to guide them properly because the better you guide and convince them, the greater is the chance of them making a purchase from wondrmart.
Orders get cancelled because of following reasons: Cancelation from customer side. Product is out of stock. System recognizes it as a fraud order.
if you are already registered on any of wondrmart programs, you cannot make another ID using the same email address/phone number for D-Force If you make fraudulent orders, your ID will be blocked automatically.